Privacy Policy

1. Who We Are

Bespoke Mixology is a personal AI mixology assistant that helps you craft cocktails and alcohol-free mocktails, organize recipes, manage a home bar, and connect with a community of enthusiasts. This policy applies to the Bespoke Mixology website and application (the “Service”).

2. Information We Collect

Account information. When you register, we collect your name, email address, username, and password. If you sign in with a passkey, Face ID, or a fingerprint, your fingerprint or face is checked by your own device and never leaves it — we receive and store only a public key and a credential identifier used to verify that sign-in. We never collect, receive, or store biometric data.

Profile and preferences. We store the taste preferences, palate profiles, favorite spirits, dietary restrictions, and profile details you choose to provide so we can personalize your experience. We also learn from your activity — for example, the choices you make when crafting cocktails and the preferences you express in conversations with the AI Mixologist — to build a personalized taste profile over time.

Content you create. This includes cocktails and ingredient recipes, creations, curations, shopping lists, your virtual home bar (Speakeasy) inventory, posts, messages, and comments.

Uploads. When you snap or upload photos of bottles, menus, or drinks, or attach documents such as PDFs, Word files, or spreadsheets, we process and store those files to provide the requested features.

Device permissions. Some features ask your permission to use your device’s camera, photo library, or microphone. The camera is used when you photograph a bottle, a bar menu, or a barcode; your photo library is used when you choose an existing image to upload; and the microphone is used when you add ingredients or dictate a message by voice. These are used only while you are actively using that feature — we do not access your camera, photos, or microphone in the background — and you can withdraw any of these permissions at any time in your device settings.

Payment information. Subscription payments are handled by our third-party payment processor, and subscriptions bought inside the mobile app are processed by the Apple App Store or Google Play. We never receive or store your full card details; we retain only the limited purchase and billing status we need to know whether your subscription is active.

Usage and device data. We automatically collect information such as pages viewed, features used, approximate activity times, browser type, and device information to keep the Service secure and to improve it.

Security and abuse-prevention data. We record your IP address and limited device identifiers, together with counts of certain actions such as sign-in attempts and email requests, so we can apply rate limits, detect automated abuse, and protect accounts. This information is used for security and service integrity, not for advertising.

Active session data. We maintain a record of your active sign-in sessions — including a description of the device, its IP address, the sign-in method used, and when the session was created and last active — so you can review and manage the devices you are signed in on, and so we can enforce the per-account device limit described in our Terms of Service. You can sign out of any session at any time from your Profile.

Diagnostics and crash reports. If the app runs into an unexpected error or crash, we collect a diagnostic report so we can find and fix the problem. A report contains technical details such as the error message and stack trace, the screen or action involved, and basic device and app-version information. These reports are processed by a third-party crash-reporting provider on our behalf, and we automatically remove personal details — including your identity, your account, cookies, and anything contained in the request — before a report is sent. We use this information only to keep the app stable and reliable, never for advertising, and we do not sell it.

3. How We Use Your Information

We use your information to provide and personalize the Service, generate AI recommendations and recipes, process subscriptions, enable social features, respond to support requests, keep the Service secure, prevent abuse, and improve our features. This includes learning patterns from your usage over time — such as dietary restrictions you frequently select or flavor preferences you express — so that future recommendations better reflect your tastes. We may also use aggregated, de-identified data to understand trends and enhance the product.

4. AI Processing

To generate cocktail suggestions, analyze menus and photos, and power the AI Mixologist, relevant content — such as your prompts, preferences, and uploaded images or documents — is processed by trusted AI service providers on our behalf. In addition, we periodically use AI to analyze your conversations with the AI Mixologist and distill them into a concise, private taste profile stored on your account. This learned profile is then used to personalize recommendations across all AI features. Photos and documents you upload for analysis are transmitted to these providers to fulfil the request you made. We share only what is needed to perform these tasks, we do not use your content to train our own or publicly available AI models, and we do not sell your personal information.

5. Social and Public Features

Bespoke Mixology includes community features such as a public Feed, friend connections, direct messages, and public member profiles. Anything you post publicly — including recipes, photos, and profile details — may be visible to other members and the public. Please share only what you are comfortable making visible.

6. How We Share Information

We share information with service providers who help us operate the Service, acting on our instructions and only to the extent needed to perform their function. These fall into a small number of categories: application hosting and database services; cloud file storage for the images and documents you upload; payment processing and in-app purchase management for subscriptions; AI providers that generate recommendations and analyze the content you submit; diagnostics and crash-reporting services that help us detect and fix errors; and email delivery for verification, password reset, and notification messages. We also share information with other members when you use social features, and when required by law or to protect the rights, safety, and security of our users and the Service. We do not sell your personal information.

7. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember your preferences (such as your chosen layout views), and understand how the Service is used. You can control cookies through your browser settings, though some features may not work properly without them.

8. Data Retention and Account Deletion

We keep your information for as long as your account is active or as needed to provide the Service. You may delete individual content at any time.

Deleting your account. You can permanently delete your entire account and its associated data at any time from your Profile page — no request or approval is needed. If you no longer have the app installed, or would prefer us to action it for you, you can request account deletion at bespokemixology.ai/delete-account — no sign-in is required. Deletion removes your account, profile, recipes, creations, uploads, posts, messages, and preferences. We may retain a limited record where we must do so to comply with legal obligations, resolve disputes, prevent abuse, or enforce our agreements, and content that other members have already saved to their own libraries remains with them.

Deleting your account does not by itself cancel a subscription purchased through the Apple App Store or Google Play. Those must be cancelled in the store’s own subscription settings.

9. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can update much of your information directly in your Profile, or contact us through the Support page or the account-deletion page to make a request. We will respond in accordance with applicable law, and we will not discriminate against you for exercising any of these rights.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California law. We do not use your personal information for targeted advertising or profiling that produces legal or similarly significant effects.

11. Age Restriction

Bespoke Mixology is intended for adults aged 18 and older. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us information, please contact us so we can remove it.

12. International Users

Your information may be processed and stored in countries other than your own, where data protection laws may differ. By using the Service, you consent to the transfer of your information to these locations, handled in accordance with this policy.

13. Third-Party Links

The Service may link to third-party websites and retailers, including product links in the Store. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing any information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you within the Service. Your continued use after changes take effect means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through the Support page in your Profile. We are happy to help.